Event Information: Writing Brilliant Reports, Proposals and Staff Papers

Wouldn’t it be wonderful if you could write any business letter, on any subject, to any reader, in any part of the world in less than 29 minutes? Yes, you can! All you have to do is learn how; and we teach you how to do it in four (4) simple steps, in just two (2) days, even if you have never written a single business letter in your whole life. If you are already a ‘pro’ you will benefit by becoming more up-to-date in the art of letter-writing. Bonus Value: What is more, we offer free consultation by email on any letter or email you wish to write for six (6) months after the course.

________________________________________________________________________________________________ 

Outline :

You learn to write:

· Routine Letters such as:

letters of enquiry, answering letters of enquiry, indenting giving information, calling for a meeting etc.

· Positive (Good News) Letters such as:

job offer letters, announcing promotions, announcing confirmations, granting adjustments to customers, letters of apology, congratulatory letters, granting donations and sponsorships etc.

· Negative (Bad News) Letters such as:

rejection letters, termination/warning letters, refusing adjustments, announcing retrenchments and pay-cuts, rejecting requests for donations/sponsorships, delaying confirmations, complaint letters etc.

· Persuasive Letters such as:

sales letters, collection letters, replying to complaints etc.

You also learn to :

· Organise your thoughts and write effective and concise letters and email

· Follow four (4) simple steps to write any letter

· Use the right tone to fit your audience

· Use positive and appropriate words that leave positive impressions

· Use modern business formats in your letters and emails

· Write different types of letters and emails eg good news, bad news and sales letters etc

· Practise Email Etiquette

________________________________________________________________________________________________

Targeted Audience:

· Anyone who needs to write letters and email, and feels the need to improve in this crucial skill, will benefit from this course.

· If you have never written a business letter in your life, this is the only course you will ever need to attend.

· If you are an ‘pro’, you will learn a few up-to-date techniques which will make you even better.

________________________________________________________________________________________________

Trainers' Profiles:

Profile of our Trainer, K Rajamanikam (Raja)

K. Rajamanikam (Raja) has 18 years experience training adults in English and Business Communication skills. He has been conducting both spoken and written communication courses for clients such as MINDEF, HDB, NEA, ITE, CAAS and PSB. Some of these courses are:

· Public Speaking

· Train-the-trainer

· Business Communication

· Writing Letters and Email

· Writing Reports, Proposals and Staff Papers\

· Writing Minutes of Meetings

· English Language

Participants to Raja’s courses have consistently rated him as ‘Excellent’.

He is also a local author who has published more than 60 books including fiction and supplementary books for the English Language.

Profile of our Trainer, Ms Merle Celine Magness

Merle Celine Magness holds a BA (Distinction) from the University of South Australia in Communication and Media Management and has been trained as a trainer in The Singapore Institute of Management’s Course Leader’s Course.

She also holds a certificate in ‘Teaching English as a 2nd or Other Language’ from the Regional English Language Centre.

She is experienced in conducting English Languages Courses for adults in the public and private sector and she has written English educational supplementary books for Primary and Pre-University levels.

Participants in her courses have commented that she is a good trainer and is fun and friendly

________________________________________________________________________________________________

Details:

Date :	7th April – 9th April 2008
Time :	9am to 5pm
Fee :	S$ 688 (Please make payment by 9th March 2008) Early Bird Fee: S$588/- for payment made by 22nd March 08
Venue :	IES Academy, tanjong pagar

________________________________________________________________________________________________

Company Name: TriLife Communications

For more information, please call Merle at 6581 0970

Email: merle@trilife.com
Website: http://www.soulcentre.org