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Handling Grievance, Discipline, Termination and Dismissal

Event: E1591  Category: Training & Development

All managers, supervisors and team leaders have to face up to difficult employee situations at one point or another in their career.

This workshop aims to enable you with the skills to handle grievance and disciplinary actions, such that difficult employee situations can be turned-a-round to become opportunities to enhance employee performance.

When the situation warrants termination and dismissal, you must be able to abide by the law and conduct these actions with confidence.

date
13 - 14 Jul, 2010

time
9:00 am - 5:00 pm

venue
Hotel Rendezvous or similar

Fee
$490.00 (register on or before 22 June 2010), $550.00 (Registration after 22 June 2010)


Complimentary: No
SDF-funded: No

target audience
Managers, executives, supervisors, team leaders who are required to manage the grievance, discipline and termination process.

Max number of participants
25

Registration Status
Open for Registration

organizing company
Effective Outsource Networks

contact details
Effective Outsource Networks
Tel : 62204008
Fax : 62341876
Web : www.eontraining.com.sg
Email :enquiry@eontraining.com.sg


event description
Objectives
At the end of this two-day workshop, participants will:
- differentiate between grievance, conflict and disciplinary situations
- determine and plan the appropriate course of action to take
- resolve the situation with confidence and with positive impact on the team
- appreciate various legal aspects of termination
- find answers to commonly asked questions about termination
- handle common termination situations with confidence


Outline
Grievance Mediation
- What is grievance
- How grievance develops
- Approaches to handling grievance
- Grievance handling principles
- Handling grievance mediation discussion

Taking Disciplinary Action
- Setting ground rules
- Purpose of the Code
- Approach to discipline
- Terminology used in discipline
- Hot stove rule
- Natural justice
- Classification of misconduct
- Progressive discipline

Holding Disciplinary Sessions
- Specific objectives of the discussion session
- Guidelines to conduct a disciplinary session
- Common types of disciplinary penalties

Types of Cessation
- Types of employer initiated termination
- Types of employee initiated termination
- Understanding the law regarding different types of termination

Options when Handling Resignation & Termination
- What are the difference between clearing leave, offsetting leave, garden leave, in lieu of notice and mutual agreement
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